Help
Answers to common questions. Can’t find yours? Write to us and we’ll reply as soon as we can.
Price, duration, AI assistant, review
Contacting the sellerChat, phone, messengers
Account and sign-inPassword-free sign-in, profile verification
ReviewsWho can leave one and when
SubscriptionsNew ads in Telegram
Payment and deliveryHow to agree on a deal and get your item
Posting
How much does it cost to post an ad?
Nothing. Items, rentals and jobs stay up for 30 days, services for 90. We’ll send a reminder three days before an ad expires, and you can renew it for free in My account with one click.
How can I fill in an ad quickly?
Choose a category, write the text however you like — even a single line, in Russian, English or Georgian — and add photos. Click “Fill in with AI”: the assistant will sort the model, size, area and price into the right fields. The fields it has filled in are highlighted — check them and publish. The AI never publishes anything by itself.
How do I post an ad via Telegram?
Message our bot @doberi_ge_bot and send photos — an album is fine — plus a few words: what it is, its condition, the price and the city. The bot will ask for the category and city, fill in the ad with AI just like the website does, and ask about anything missing with buttons. Then it shows a preview: tap “Submit for review” and the result will come to the same chat. You can edit the text and fields on the website with “Edit on the site” — the draft stays in My account.
You need a doberi account with Telegram linked. The bot handles items, long-term rentals and services; cars, jobs and relocation are posted on the website. The bot doesn’t understand voice messages yet — please type.
How do I import an agency’s listings?
A company doesn’t have to post properties one by one. In My account, open “My ads” → “Import from a spreadsheet”, download the XLSX or CSV template, fill it in or export properties from your own database, and upload the file. We check every row just like the posting form and show what is ready and what to fix, with the column name; you can download the error report, fix it and upload it again. Press “Create drafts” — we download the photos from the links ourselves — then “Send for review”: one button for the whole batch. Listings are reviewed one after another; we show the result on the batch page and send it in one message.
Update prices and statuses with the same file: rows with the same object numbers update the listings, “rented” or “sold” in the status column closes a listing, the file doesn’t change listings under review, and listings missing from the file are left alone. Import is available to a company with a confirmed phone and an account older than 7 days — up to 30 rows at a time, with verified documents — up to 300; categories — housing rentals and sales. More on the for business page.
Why add a photo of the receipt?
For electronics and appliances you can add a photo of the receipt. Only we can see it: the AI checks the model and warranty, and your ad gets a “Receipt” badge. Buyers trust these ads more.
Why is my ad “Under review”?
Every ad is checked by AI, usually within a few seconds. If it isn’t sure, a moderator takes a look, which can take up to two hours. You’ll get the result in Telegram and see it in My account.
Why was my ad rejected?
The reason is shown next to the ad in My account and in the Telegram message. Most often it’s a phone number or link in the text, the wrong category, a prohibited item or a duplicate of an ad that’s already up. Fix it and submit again. More details in the posting rules.
Can I hide my phone number?
Yes. When posting, turn off “Show phone number” — buyers will then message you in the chat, on Telegram or WhatsApp. You can change the default in My account: Settings → Contacts in new ads.
How do I edit, hide or remove an ad?
My account → My ads → the “⋯” button next to the ad. Editing doesn’t take the ad down. When you remove an ad, we’ll ask whether you sold it on doberi: if so, you’ll get a link the buyer can use to leave you a review.
Why does doberi ask whether the flat is still available?
So that tenants don’t call about flats that are already let. If you let a flat long-term, on the third day after publishing or after your last answer we ask “Is your flat still available?” — in Telegram, or by email if Telegram isn’t linked. Tap “Yes, available” and the listing shows “Available — confirmed today”. Let it already? Tap “Rented” and we unpublish the listing.
Without an answer we send a reminder two days later. If there is still no answer, the listing leaves search — no sooner than a week after your last answer. It isn’t deleted: bring it back at any time with “Yes, available” in Telegram or in your account (My listings). Renewing also counts as an answer. At night, from 23:00 to 8:00, we don’t write and don’t hide anything.
If you turn off “Rental check” in your notification settings, there will be no questions, but a listing without an answer still leaves search. If you set the date you let the flat until, the listing also leaves search after that date — update the date and it comes back.
Contacting the seller
Why do I need to sign in to message a seller or see their phone number?
It protects sellers from spam and scammers. Only signed-in users can see numbers, up to 30 numbers a day per person, and every view is logged.
Why is it better to use the chat on doberi?
Your conversation is saved, the AI warns you about suspicious messages, and if something goes wrong, we can see what was agreed. Messengers don’t give you this protection.
How does translation in chat work?
Write in your own language. We show the other person’s messages translated into the language you’re reading the site in: under the translation it says which language it’s from, with “Show original”. Translation is done by AI and can make mistakes — check amounts, addresses and dates against the original. The fraud check looks at the original. You can turn translation off in Settings → “Language and currency”; then a message in another language gets a “Translate” button.
The seller isn’t replying
Every seller’s ad page shows how quickly they usually reply. If you haven’t heard back within a day, try calling or messaging them on a messenger, if they’ve turned that on.
What is a “Looking for a place” request?
Someone looking for a long-term place describes what they need: city, districts, bedrooms, budget, dates and a little about themselves. Landlords and agencies reply in chat with their listings. The request does not show the author’s name or contacts. A request is published for 14 days and can be extended once; up to 5 replies, up to 3 open requests per person. To post one: “Post” → “Real estate” → “Looking for a place”.
How do I reply to a tenant’s request?
On the “Tenant requests” page, tap “Offer your place” and choose your published long-term rental listing in the same city, with an optional note. The author gets it in chat. After that it is a regular conversation: you see the author’s name, photo and profile page, as in any conversation — no phone number or other contacts.
Account and sign-in
How do I sign in?
With Telegram, Google, or a link or code sent to your email. No password needed. Signing in with Telegram confirms your contact straight away, and your profile gets a badge.
What does profile verification give me?
There are three levels: confirmed contact, confirmed phone number and verified ID document. Buyers see the badges and are more likely to choose verified sellers. A moderator checks the document, and we delete the file 30 days after the decision.
I’m a company or an agency
In My account, go to “Profile and verification” and choose the “Company” type — you’ll get a name, logo and badge. More on the business page.
How do I delete my account?
My account → Settings → “Delete account”. Your ads are deleted together with their photos; your messages and the reviews you wrote stay with the other people without your name. You can download a copy of your data in your account: “Settings” → “Download my data” — a JSON file right away, up to three times a day. More details in the privacy policy.
Reviews
Who can leave a review?
Only someone you actually dealt with: after a chat conversation where both sides have written, or via a one-time link the seller sends the buyer after a sale. This way reviews can’t be faked.
Can I delete a bad review?
No, but you can reply to it, and everyone will see your reply. We only remove reviews that break the rules: insults, contact details, or reviews not about a deal. If you’ve received a review like that, write to support@doberi.ge.
Subscriptions and notifications
How do I get new ads for my search?
Set up filters in the catalogue and click “Save search”. New ads will come to you in Telegram. Your subscriptions are in My account, up to 10 of them.
How do I set up notifications?
My account → Notifications: messages, search subscriptions, ad review, ad expiry, reviews, events, event reminders and service news. Each one can be turned on or off separately.
Events
How do I add an event?
In Events, click “Add an event” and sign in if you haven’t yet. Fill in the form: what the event is, when, where, price and seats, photos and how to reach you. You can click “Save draft” and come back later — photos can be added after the first save. When everything is ready, click “Send for review”. A moderator checks every event, usually within a day. You’ll get the answer in Telegram and by email, as set in Notifications, and the status is always in My account: “My ads” → “Events”. It’s free, and we translate the title, description and programme into the other two site languages. What is and isn’t allowed — in the posting rules.
How do I edit or cancel an event?
My account → “My ads” → “Events”: there you’ll find “Edit” and “Cancel the event”. A moderator also checks edits to a published event: until then the event is hidden from Events, usually for no longer than a day. If you cancel an event, everyone who marked “Going” or “Interested” gets a notification.
What do “Going” and “Interested” mean?
“Going” means you plan to come. You can mark it until the event date is over. If the number of seats is limited, “Going” takes one of them; if you can’t make it, click “Can’t go” and the seat is freed. If the organizer shows the address or stream link only to those going, it opens on the event page after “Going”. A mark is not a ticket: if entry is by ticket or registration, get them from the organizer.
“Interested” means you don’t want to miss it but haven’t decided yet. You can mark it until the event starts. You need to be signed in to mark events, and you can’t mark your own.
When will I get an event reminder?
Reminders come only in Telegram: for “Interested” — a day before the start, for “Going” — 2 hours before. If that time falls at night, between 23:00 and 08:00 Tbilisi time, the reminder comes at 08:00; if the event starts before that, there is no reminder. There is also none if you marked the event after that time. To get reminders, link Telegram in My account (“Profile and verification”) and keep “Event reminders” turned on: My account → Notifications. We tell you about changes and cancellations in Telegram or by email — according to the “Events: changes and cancellations” setting.
What does the organizer see?
Only numbers: how many people are going and how many are interested — in “My ads” → “Events”, for upcoming dates. Neither the organizer nor other people can see who exactly marked the event. In Events, the numbers appear once a date has 3 or more marks; until then it says “Be the first to mark it”.
Payment and delivery
Can I pay on the site?
No: you agree on the price and payment with the seller and pay them directly. doberi doesn’t take payments and never sends payment links — if you got such a link “from doberi”, it’s a scam. Don’t send advance payments to strangers — how to avoid scammers.
Is there delivery across Georgia?
We don’t have our own delivery. Sellers marked “Can ship or deliver” arrange delivery themselves. Don’t pay in advance for a “courier” sent by a buyer or seller you don’t know.
What currency are prices in?
The seller sets the price in lari or dollars, and you see both: we convert the other one at the National Bank of Georgia rate once a day. The ₾ / $ switch is in the top bar of the site.
Write to us on Telegram @doberi_ge_bot or at support@doberi.ge. We’ll reply as soon as we can.